I N T E R N A T I O N A L S H I P P I N G
If you are trying to order internationally from us please get in touch at firstname.lastname@example.org and we will assist you with your enquiry.
Tea Lab uses suitable couriers for International Shipping depending on the country in question. We work out the most cost efficient and reliable solution for your package.
When ordering goods from www.tealab.co.uk for overseas delivery you may be subject to taxes or import duties that you are responsible for.
A B O U T O U R G L A S S P A C K A G I N G
Tea Lab Company individually inspects and hand packs the amber glass jars and test tubes before they are packed and shipped to ensure that they are safe and free from imperfections. The test tubes and jars are wrapped then protected by expandable eco wrap and shipped in reinforced boxes so every care is taken to ensure your product arrives safely. The boxes are custom stamped with handle with care. However, sometimes things go wrong in the unlikely event your product does arrive with any of the glass packaging broken please do not use, please contact us as soon as possible.
Our Tea Lab test tube samples are made from borosilicate glass which is also known as 'hard glass'. It is mechanically stronger and more durable than ordinary glass. However, it is not indestructible so should be treated with the same care as any glass, but importantly it tends to crack rather than shatter if dropped, please do not attempt to use if dropped. Our Test tube samples are also not suitable for children due to small parts.
P L E A S E N O T E T H E F O L L O W I N G
- You will automatically recieve an email confirming your order after purchase.
- Please note that delivery times are only an estimate.
- We pack and ship Monday - Friday, last orders are processed by 2pm.
- We do not deliver on bank holidays.
- Our orders are not tracked, if you require tracking please get in touch.
- For any international orders, please contact us at email@example.com
- We try hard to ensure you get your parcel as speedily as possible and in great shape, however should your parcel arrive damaged please get in touch.